At Haftor Lifestyle Products, we respect your privacy and are committed to protecting your personal data. If you no longer wish to use our services and would like your data to be removed from our systems, you have the right to request its deletion. This policy outlines the process for requesting data deletion and provides important details about the retention and removal of personal information.
How to Request Data Deletion
You can request the deletion of your personal data using any of the following methods:
1. Via Email
To request data deletion via email, follow these steps:
- Send an email to care@haftor.com with the subject line “Request for Data Deletion.”
- In the email, please provide the following details:
- Your full name
- Registered email address or phone number
- Reason for deletion (optional, but helpful for improving our services)
- Your request will be acknowledged within 48 hours, and we will process it within 7 business days.
2. Through Our Website (If Applicable)
If applicable, you can request data deletion through our website:
- Visit www.haftor.com.
- Navigate to the Privacy Settings or Account Settings section.
- Click on “Delete My Account” and follow the on-screen instructions.
- You will receive an email confirmation once your request is processed.
3. Through Our Mobile App (If applicable)
If you use our mobile application, you can request data deletion directly through the app:
- Open the Haftor Lifestyle Products app.
- Go to Settings > Privacy > Delete My Data.
- Follow the on-screen instructions to submit your request.
- A confirmation email will be sent once your data has been deleted.
Processing and Retention Period
- Once we receive your request, we will verify your identity to prevent unauthorized data deletion.
- The request will be processed within 7 business days.
- You will receive a confirmation email once the deletion process is complete.
- Some data may be retained for a limited period to comply with legal, regulatory, or security obligations (e.g., fraud prevention, transaction history for financial records, or dispute resolution).
Exceptions to Data Deletion
While we strive to honor every deletion request, certain information may be retained under the following conditions:
- Legal Compliance: Some records may be kept to fulfill regulatory requirements, financial obligations, or legal claims.
- Fraud Prevention & Security: Data required to prevent fraudulent activities or security breaches may be retained.
- Transaction History: If you have made purchases, we may retain order-related data for accounting and audit purposes.
Contact Us
If you have any questions regarding your data privacy or need assistance with your request, feel free to contact us:
- Email: care@hafto.com
- Phone: +91-8005998107 (Customer Support)
- Website: www.haftor.com
Your privacy is important to us, and we appreciate your trust in Haftor Lifestyle Products. We are committed to keeping your personal information secure and processing your requests efficiently.
Effective Date: 01/01/2025
Last Updated: 01/03/2025